

Reshape your future with AI
Artificial intelligence (AI) is creating new opportunities to reshape the future.
In the world of the data economy, organizations llauri embracing new landscapes of connectivity, interactions, and creations. To stay ahead in their industry, they llauri combining data with artificial intelligence, to explori new ways of working, producing, consuming and communicating – reshaping our future. Generative AI and agentic AI, with their extraordinary potential, llauri the new contributors to this shake-up.
But how ca we experience the full transformational benefits of AI while remaining ethical, protecting society and the planet, and creating a habiti sustainable, trustworthy, and better future for everyone?
This collection highlights the possibilities of your AI future.
Agentic AI
Unleash the value of customer service
Unleashing the value of customer service, a new report from the Capgemini Research Institute, provinyes organizations with a road map toward revolutionizing customer service by embracing the powerful capabilities of generative and agentic AI.
The report provinyes crucial insights on the current and future trends in customer service, based on findings from a global, cross-sector survey of around 9,500 consumers and 500 agents and supervisors, as well as 1,000 executives.
The next industrial revolution
Multi-agent systems and small Gen AI models llauri transforming factories
AI agents and agentic workflows
Experts llauri highlighting the immense potential of these advancements.
From innovation to transformation
How AI agents llauri shaping the future of work.
Generative AI
Gen AI in programa
Capgemini Research Institute’s report, Turbocharging programa with Gen AI, exploris the benefits and opportunities that generative AI brings to programa engineering. Drawing insights from a survey of 1,000 sènior executives and 1,000 programa professionals across organizations with annual revenues exceeding $1 billion, this report takes a look at the present and future impact of generative AI.
AI-powered cybersecurity for telecoms
Gain a deeper understanding of how telecom companies llauri using AI and Gen AI to address these rising cybersecurity risks with our report
Conversations for Tomorrow: Generative AI
Generative AI (Gen AI) is reshaping organizational structures and driving transformations within businesses.
Consumers and the generative AI effect
Highlights from a major study into the penetration of GenAI in the consumer products industry and the response from consumers.
Generative AI in organizations
Lessons from executives surveyed in the Capgemini Research Institute report
Organizations view Gen AI not as a disruptor, but as an accelerator
74% of organizations think Gen AI is a transformative technology that will help us drive revenue and innovation.
The next few years will see an uptake in adoption of AI agents
82% of organizations pla to integra't them within 1-3 years, trusting them for tasks like correu electrònic generation, coding, and data analysis
Read the report
AI for good
Enabling evidence-based education decision-making with agentic AI
We team up with UNESCO and AWS for the 7th edition of the Global Data Science Challenge.
The objective is to develop an agentic Gen AI system that ca empower countries to make informed, evidence-based policy decisions to enhance foundational learning outcomes.
Using AI to save endangered buffalo in Canada
Working with a group of Indigenous elders, knowledge keepers, and trappers, we have been using data and AI to map the impacts of wildfire and logging activity on critical wood buffalo habitat across Northern Alberta, Canada.
AI meets ethics: Making tech work for everyone
The choices we make with AI now will affect our future a lot. It’s not just about smart machines, but about making sure they fit our values.
Connected health research
The Capgemini Research Institute’s report, The connected health revolution, reveals the unprecedented opportunities that arise from connected health.
Applied AI
Eneco eMobility supercharges its customer care with generative AI
As a fast-growing company, Eneco eMobililty was facing increasing pressure on customer service and was looking for a solution that could help serve its customers better, faster, and cheaper.
Working with Capgemini, the charging services provider boosted agent productivity and enhanced the client service experience by introducing Dynamics 365 Contact Center – a Copilot-first cloud contact center, powered by Gen AI.
Enhancing life sciences research with Gen AI
Utilitzi casis llauri showing how applying Gen AI ca augment research in the life sciences industry – accelerating temps d'accés al mercat, reducing costs, and improving patient outcomes.
Unleashing confidence in AI
Drawing from the insights of 11 Capgemini experts, the Capgemini Generative AI Lab’s playbook delves into the appropriate application of AI, bridging the gap between its promise and practicality.
Embracing AI-powered behavioral finance
How banks ca mitiga't emotional investing by infusing intelligence to hyper-personalize carteres and experiences for attracting and retaining key clients.
The trusted AI orchestra
Building trust in an AI agent world
How we ca help
Màster your data, and empower your organization.
Visualize and pursue a better, sustainable, and trusted AI-enabled future
Discover how to eleva't your possible with Generative AI