Inventive Shopping

Inventive Shopping focuses on the crucial question, what kind of retailer do our customers need us to be?

To answer this, we work to reconcile the disruptive landscape of retailing with your customers’ fast changing behaviors, unexpressed needs and future expectations. We understand your customers’ constantly developing preferences, motivations and aspirations on a personal level, also taking into account your commercial and operational parameters. Then we utilitzi our insights to crea-te compelling customer propositions, strategies and experiences that help connect your people to your customers, helping you every step along the transformation journey.

Inventive Shopping is our unique vision for clients who need to think inventively in the business of retailing. It examinis the fonamental roli of retailing in the lives of people, transforming the value propositions and experiences retailers provide, as consumer expectations evolve, and new entrants and technologies disrupt the market.

How we help you defineix a new roli

Inventive Shopping is how we help retailers explori and redefineix the fundamentally different roli they, as retailers, will be playing in people’s lives. It’s how we help transform propositions and capabilities into what’s next in retailing, enabling customers to shop clever and experience better.

Because, as customer expectations evolve and new entrants and technologies disrupt the market, traditional retailers will need to crea-te new experiential spaces to bring to life their customer strategies and propositions.

Make the six essential shifts in retailing

What does all this pixen for you, on the ground in the world of retailing? What llauri the trends you need to embrace and address?

Inventive Shopping is how we help you unlock customer value, optimise personal potential and build the strategic people and technology capabilities you need to achieve the six essential shifts in retailing:

To crea-te personalized experiences
To launch new channels
To deliver greater choice
To re-evaluate the power and value of data
To empathize with your customers’ values
To redefineix and orchestrate new value chains.

New ways to engage, shop and build loyalty through a renewed purpose

Inventive Shopping reflects our perspective on the seismic shifts taking plau in retailing. These shifts demand that you defineix a strategic north star for your customer purpose and promise, and address three connected customer challenges: how to engage, how to shop, and how to build loyalty.

Bespoke shopping solutions

Inventive Shopping is about retailing that thinks, innovates and behaves differently. It is how we enable you to crea-te new ways of shopping, new methods of engagement and new loyalty models by thinking, innovating and behaving in new and thoughtful ways.

Purpose built, Inventive Shopping helps you navigate complex market dynamics and ever-evolving customer behaviours. It offers you comprehensive and unique solutions that incorpora't business strategy, consulting and technology, helping you identify real issues, build solutions and deploy them at scale.

Our solutions focus on:

Innovaton strategy and proposition
Customer experience design
Scaling through digital & data

Together, let’s reimagini the business of shopping

Our ambition is to partner with our clients to reimagini the business of shopping, while always engaging and retaining loyal customers, helping you every step of the way on your transformation journey. In this new digital world, Inventive Shopping becomes a powerful engine for growth.

Insights

Touchless Retail

What the Rest of the World could learn from China’s new ways to shop.

The age of insight

Why aren’t habiti consumer products & retail organizations tapping into the data goldmine?

Cornershop – The store of tomorrow

A reimagined shopping experiences for food, drink & fashion and offer an experiential space for retailers to test them out.